A2B.com, ACCORD GLOBAL GROUP LLC (Primary State Registration Number in the US: 2150 PARK PLACE, 100 El Segundo, CA 90245 shall make a public transfer search and booking services offer.

A2B.com, ACCORD GLOBAL GROUP LLC shall provide A2B (A2B) service designed to search and book transfers as well as to manage the order. A2B.com, LLC shall be further referred to as “We”, “Service” or “Agent”.

We are the agent of the transporter who shall perform transfer and shall provide additional services and goods on site. Our tasks:

• to receive from you all necessary and sufficient data to perform the transfer,
• to transmit such data to the transporter, to obtain its consent to render the service,
• to inform you of the transporter’s readiness to render the service,
• to support and monitor the order execution.

By making a booking request via A2B service, you agree with the terms and conditions of the offer and guarantee that all passengers under age of 18 travel accompanied by legal representatives.

1. Main terms and definitions
   1. Transfer shall mean a set of services including:
      - waiting for the passengers by the transporter’s representative at the agreed place until their arrival or expiry of the agreed waiting time,
      - meeting the passengers,
      - escorting the passengers to the vehicle, accommodating of luggage in the vehicle,
      - taking passengers by vehicle to the determined point of destination.
      All transfers shall be performed in motor cars of various classes, minivans, microbuses, and buses.
   2. Transporter shall mean a transport company working in the area of rendering transfer services that has an agency agreement with us.
   3. Additional services and goods shall mean any goods and services the transporter may provide along with or in course of the transfer. Additional goods and services may relate to the terms and condition of the meeting and the trip, configuration of the vehicle, they may represent services and goods useful for the tourist. Usually, they are paid separately but may be an integral part of the service.
   4. A2B Service shall mean websites A2B.com and A2B.com, other applications, information systems, and A2B channels allowing you to book a transfer, to obtain information and order support, to leave a feedback.
   5. Booking request shall mean a set of data which you provide to A2B and which are necessary and sufficient to render the service. A request shall mean a confirmation of your readiness to get a transfer service.
   6. Voucher shall mean a document containing all essential terms and conditions of the transfer and confirming the payment of the service or specifying the payment procedure.
   7. Order shall mean a request confirmed by both parties (you and the transporter).
2. Request execution terms
   1. When executing a request via A2B Service, you specify all necessary details assuming full liability for their correctness and authenticity. You shall also bear risks of non-receipt of the service under this offer (and/or receipt of an improper service) related to incomplete and incorrect information provided during the booking.
   2. After processing your request, we may request to clarify some data. After receiving and clarifying data, we transfer the information to the transporter who takes the decision to perform the transfer under the specified conditions. A booking request shall be deemed to be an order after its acceptance by the transporter.
   3. We accept the booking requests (taking into account any possible clarifications) at least:
      • 12-24 hours prior the transfer for the group 1 vehicles (Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax),
      • 24 hours prior the transfer for the group 2 vehicles (Business, Premium, Premium Minibus 6 pax, Minibus 10, 13, 16, 19 pax, Shuttle).
      We are entitled to decline a request received at a later date.
3. Meeting place and point of destination
   1. Meeting place shall mean an address where the transporter’s representative is supposed to wait for the passengers. Point of destination shall mean the address to which the driver must take the passengers.
   2. The address of the meeting place and point of destination shall be determined by the limits of the district, administrative unit or location or by information allowing to clearly define it. It may be a name of a hotel, road junction, a point on the map or scheme, coordinates, etc. All possible formats to state the meeting place and point of destination shall be determined by the A2B service.
4. Meeting date and time
   1. Meeting date and time shall determine when the transporter’s representative must appear at the agreed place to meet the passengers. These are local date and time of the departure point or information allowing to clearly define them. It may be the number of the flight, train, name of a ship, etc. All possible formats to state the time shall be determined by the A2B service.
   2. The period after the transfer start during which the transporter waits for the passengers at the meeting place without changes in the transfer cost (free waiting time) shall amount to 60 minutes for airports/ports and 15 minutes for other points of departure.
   3. When the point of destination is an airport, port, railway station or another place the passenger needs to arrive at a certain time, you shall calculate the date and time of the meeting individually and shall be liable for being late and possible losses related to the delay. A2B service shall state an approximate time of the trip.
   4. When executing a request for a transfer to an airport, we recommend to specify the starting time of the transfer taking into account the duration of the trip and a cushion time not less than 3 hours for the flight check-in.
5. Vehicle class choice
   1. The number of passengers including children must correspond to the capacity of the chosen vehicle class. Adding a child seat or non-standard luggage may decrease the stated capacity.
   2. You shall be individually liable for the choice of the respective child seat for the child travelling with you when executing a request.
   3. Providing a transfer of a better class is not a violation of this offer.
6. Luggage
   1. The aggregate amount of three dimensions of standard luggage must not exceed 158 cm (63 inches).
   2. Oversized luggage as well as sports equipment (ski, snowboards, golf bags, surfboards, bikes, etc.), baby carriages, wheelchairs, musical instruments, animal carriers, etc. shall be non-standard luggage and shall be additionally agreed, what in some cases may lead to the service cost increase.
   3. . The transportation of animals and birds is only allowed in a carrier (basket, box, container, cage) with a fixed base if it doesn’t exceed standard luggage size.
7. Contact details
   1. In order to clarify necessary details and to timely inform of the terms and conditions of booking and their possible changes when executing a request, we kindly ask you to specify the following details of the passenger(s):
      • surname and name,
      • mobile phone number,
      • e-mail address,
      • other data, if necessary
   2. We guarantee the confidentiality of the details provided by you during the booking and their use according to the purposes and terms specified in the Privacy Policy.
8. Informing, support, and monitoring of order execution
   1. We provide all important information related to your order by e-mail or telephone using the email address and/or telephone number stated during the booking.
   2. All risks related to the failure to receive or untimely receipt (view) of messages as well as risks related to an unauthorized access to your e-mail and/or telephone shall be fully borne by you.
   3. If you have any questions, you may address to A2B support service or