We were delayed coming into Warnemunde port because of fog and we contacted the company and asked for the driver to wait for us - which he did. There was an extra cost and this was understandable. He greeted us with a sign with my name on it and he was prompt in bringing the car to the curbside so that we could get in. He loaded our luggage and we headed to Berlin. the ride was very comfortable but the length of the drive was almost twice what was indicated -- this was not the driver's fault - but because of traffic and construction, we arrived even later than we expected. This worked out fine since we had already changed our flight because of our initial late arrival into Warnemunde but it would have been a problem had we been able to get on a flight that day - we probably would have missed it. I will definitely recommend your service as it was excellent from initial booking, the communication before and during our late arrival. As well the driver was very good. Thank you very much. Sincerely, Dennis Dykau